Customer Service Statement

Customer satisfaction is our top priority. That’s why we offer a 100% satisfaction guarantee on all of our products. If you have any problems with your Barbacoapro.co.uk Kamado grill, please contact us immediately and we will do everything we can to resolve the issue quickly and efficiently.

We understand that sometimes things go wrong, and we want to make sure that you have a positive experience with our products. That’s why we have a team of experienced customer service representatives who are available to help you.

When you contact us, we will ask you a few questions to help us understand the problem and email us photographs where necessary. We will then work with you to find a solution that is satisfactory to both of us.

We are committed to providing our customers with the best possible customer service experience. We believe that by working together, we can resolve any issues that may arise and ensure that you are happy with your Barbacoapro.co.uk Kamado grill.

Here are some of the ways that we can help you with your Barbacoapro.co.uk Kamado grill:

  • We can provide you with technical support if you are having problems using your grill.
  • We can send you replacement parts if something breaks.
  • We can offer you a refund if you are not satisfied with your purchase (conditions apply).

We want you to be happy with your Barbacoapro.co.uk Kamado grill, and we are here to help you in any way that we can.

You can contact us using support@barbacoapro.co.uk.